Privacy Policy
MBC Labs LTD (“MBC Labs”, “we”, “us”) is a company registered in England and Wales with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. We are the data controller for the personal data described in this policy. This policy explains what we collect when you use mbclabs.uk, why we collect it, and your rights under the UK GDPR and the Data Protection Act 2018.
1. Information we collect
- Contact form data. When you submit our contact form we collect your name, email address, and any optional details you provide (company, phone number, service interest, budget range and your message).
- Technical data. Our hosting provider and content delivery network (Cloudflare) automatically log IP addresses, browser type, approximate country, referring pages and timestamps for security and performance purposes.
We do not use advertising cookies or third-party tracking scripts on this website. Fonts are loaded from Google Fonts, which may log your IP address when the font files are requested.
2. How we use your information
- To respond to your enquiry and discuss potential projects (legal basis: our legitimate interests and, where relevant, steps taken before entering into a contract).
- To keep our website secure, prevent abuse and diagnose technical issues (legal basis: legitimate interests).
- To comply with legal obligations where applicable.
We will not add you to marketing lists or send newsletters without your explicit consent.
3. How long we keep it
Contact enquiries are kept for up to 24 months after our last communication so that we can follow up on your project, unless a longer period is required for contractual or legal reasons. Technical logs are retained for a short period (typically 30 days).
4. Sharing your information
We do not sell personal data. We share it only with service providers who help us run the website and our email (hosting in the EU, Cloudflare for DNS, CDN and email routing), all under appropriate data-processing terms, or where required by law.
5. International transfers
Our servers are located in the European Union. Where data is processed outside the UK or EEA, we rely on adequacy decisions or standard contractual clauses to protect it.
6. Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, to object to processing based on legitimate interests, and to data portability. To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Security
All traffic to mbclabs.uk is encrypted with TLS. Contact form submissions are stored on access-controlled servers and are only available to authorised staff.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date of the last update.
9. Contact
MBC Labs LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
[email protected] · +44 7456 023664